Functie

Join our team as a System Engineer, responsible for managing client infrastructure, providing advanced support (L2-L3), and implementing solutions for VMWare, Hyper-V, Office 365, and Azure. As you gain experience, you'll tackle more complex tasks, making this a great opportunity for professional growth.

Key Responsibilities:

• Resolve incidents and service requests according to our processes.
• Execute projects within scope, ensuring technical feasibility and meeting deadlines.
• Stay updated with technological advancements.
• Develop into a subject matter expert and assist colleagues with complex issues.
• Build strong client relationships as a trusted technical advisor.
• Provide technical support to the sales team.
• Participate in technical discussions with clients.
• Be part of the 24×7 support team.

Company:

My client is an IT multi-service provider based in Brussels South. You have excellent technical knowledge and you feel like managing an IT Infrastructure? Then you are ready to join a team of 30 System Engineers and to become specialist and first point of contact for their customers.

Jouw profiel

Bachelor’s or master’s degree in IT.

Fluent in English and Dutch.

Linux knowledge required.

Excellent communication and problem-solving skills.

Proficient in creating high-quality documentation and implementation procedures.

Detail-oriented with a focus on performance and scalability.

Ability to work independently and as part of a team.

Client-focused with a commitment to delivering solutions.

Resilient and comfortable in a fast-paced environment.

Ambitious

Medior Position:

At least 5 years of experience as a System Engineer.

Proven ability to manage multiple infrastructure and/or End User Computing projects independently.

Junior Position:

Proficiency in some of the following areas:

End-user computing, MECM (SCCM), Intune, asset staging, Group Policy, Active Directory, ADFS, Exchange, IIS

VMware, Hyper-V, Office 365, Azure

Knowledge of PowerShell or other scripting languages is a plus.

Understanding of ITIL concepts like incident, change, and problem management.

Familiarity with backup, monitoring, vulnerability management, and patching tools.

Knowledge of networking (TCP/IP, subnets, VLANs, load balancing). CCNA certification is a plus.

Experience with Microsoft SQL Server.

Personal Attributes:

Strong interpersonal skills and proactive client focus.

Clear and concise communication of technical information.

Eagerness to learn and adapt to new technologies.

Ability to handle stress and work effectively in a fast-paced environment.

Join us to manage cutting-edge infrastructure projects, grow your expertise, and contribute to client success.

• Een hardware- of softwareprobleem vanop afstand diagnosticeren
• De tussenkomsten bepalen op basis van informatie van de helpdesk, de hotline en informatiedossiers
• De werkpost configureren aan de behoeften van de gebruiker en functietests uitvoeren
• De opvolggegevens van interventies registreren en de informatie doorgeven aan de betrokken dienst
• Een interventie uitvoeren: Vanop afstand
• Werken met een besturingssysteem: Aix
• Werken met een besturingssysteem: Windows
• Werken met een besturingssysteem: Linux
• De gebruiker begeleiden bij het oplossen van problemen of van op afstand de controle nemen over het systeem
• De middelen bepalen die nodig zijn om het probleem op te lossen en de oproep indien nodig bijsturen (onderhoud ter plaatse, gespecialiseerde technicus, ...)
• Een interventie uitvoeren: Ter plaatse of bij klanten
• Defecte componenten of stukken vervangen of herstellen
• Informatica- of bureautica-uitrusting installeren of configureren: Standaardconfiguratie op een werkpost
• Informatica- of bureautica-uitrusting installeren of configureren: Uitrustingen in de klantomgeving
• Informatica- of bureautica-uitrusting installeren of configureren: Netwerkserver
• Oude versies van informatica- of bureauticasystemen implementeren (tijdelijke oplossing)
• Het materiaal en de uitrusting schoonmaken en instellen

Aanbod

In addition to a permanent contract, competitive salary, and comprehensive benefits, we offer a dynamic work environment with smart colleagues in a fast-growing company. You will work with clients facing exciting challenges. Our management team supports individual growth and provides opportunities for personal and professional development, allowing you to be yourself and excel.

Erk./Rec. VG 496/BUO & W020 & B 00424-406-20130311 & B 00424-405-20130311

Solliciteren

Valentine Cogels
Valentine@istorm.be