As Global Business Process Manager for Supply Chain Management you are responsible to evaluate, design, execute, measure, monitor and control supply chain business processes relating to the end-to-end value chain, in collaboration with business stakeholders (management and users) and with ICS team to fit them in the systems landscape in a worldwide scope.
You will determine how to fulfil customer requirements and ensure that the end-to-end process delivers on its goals of transformation and business process optimization.
You will report to Head of Process & Technology (GBS).
In this role you also take responsibility as IT Business Partner for Customer Operations.
Business Process Improvement & Support
- You design processes to fulfill business needs and goals as well as ensure processes are documented and kept up to date
- You work closely with the business managers and process owners to identify improvement opportunities, standardization, and simplification of the business processes
- You drive the implementation of process changes, to maximize performance, using automation and system capability; you provide training where needed
- You Support the organization in “change management”
- You ensure constant, reliable measurement of the proper metrics and KPIs to benchmark and optimize performance on an ongoing basis
Business Requirements Management:
- You capture application related business requirements
- You work together with the ICS to translate the business requirements in enhancements or projects requests.
- You assign priorities to the change requests and projects together with the ICS Business Partners.
- Safeguard integrity of business requirement in application enhancements and projects
- You are the “Technology Watch” for your segment, this means you discover the latest technologies and processes and benchmark these against Agfa.
Project Implementation:
- You act as a “Business Analyst” in the implementation of systems projects, involved in the Blueprint, Realization, Testing, Cutover and Hypercare phases
- You take responsibility for the project delivery for Supply Chain together with ICS.
- You act as bridge between the business requirements and the systems solutions and the SCM processes functionalities and other linked processes
- You collaborate with key stakeholders to analyze and document business requirements including business process flows
- You are responsible to develop and evaluate business case together with Business Owners for any business requirement.
- You organize and conduct training sessions for the key users
- Lead SC Demand mgmt. function in ongoing S/4 HANA implementation and future rollouts.
Function content as ICS Business Partner (40%) As IT Business Partner for Customer Operations
- Organize ICS-CO SteerCos, providing a view on ongoing & planned initiatives, priorities, risks & dependencies
- Translate CO priorities into concrete new demands for ICS
- Launch new CO demands for ICS to Atos and follow-up on delivery of CO demands with Atos
- Ensure that UAT happens on delivered CO demands and coordinate with the testers
- Support the existing routines between ICS and CO
Candidate profile: - You have a master's degree in business administration or equivalent through experience.
- You have knowledge of the modules in SAP (as key user).
- You can prove a minimum of 3 to 5 years' experience in business process analysis
- You have the capacity to communicate efficiently with IT professionals.
- Advanced user knowledge of APO and MM/WM modules in SAP is a plus
- Knowledge of S/4 HANA
- Experience with business processes in the domain of Supply Chain (including Planning processes) is an advantage
- Training and communication skills
- Capacity to work independently and manage work within a multi-tasking environment
Agfa is a Belgian company with an innovative mindset, headquartered in Mortsel. We offer high-tech solutions that contribute to a sustainable future. At Agfa, you can expect an interesting career in an international and dynamic environment, with the opportunity to work with talented and dedicated people.
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