Functie

• You support the CIO in her mission to reach the operational excellence by having an active role on different processes, on governance, on tools & monitoring and communication.

• Manage and guide a team to provide IT services across multiple sites.

• You lead IT projects focusing on operational efficiency, security, IT landscape, rationalization, office infrastructure and user experience improvements.

• You oversee contracts and relationships with key IT vendors, ensuring efficient and effective service delivery.

• You foster collaboration among cross functional teams and external partners, to achieve and maintain company objectives and best practices.

• You develop and implement IT service strategies, frameworks and policies to optimize various ICT services, ensuring consistency, reliability and futuring-proofing.

• Define, implement and manage SLAs for assigned services to meet business needs at agreed-upon levels.

• Lead performance reporting and provide recommendations to improve the customer experience.

• You develop and maintain IT operations roadmaps, budgets and forecast.

Jouw profiel

• You have 5 to 10 years' experience in IT operations. Experience in OT is a plus, not a must.

• Strong knowledge of the functioning of an IT operations service: ITIL processes, IT Infrastructure & applications landscape.

• You have cybersecurity experience.

• You have a strong customer focus mindset.

• You are a teamplayer and with your no-nonsense attitude, you coordinate your team to get the things done. You can inspire a team but are also close enough to the operations to step in when needed.

• You have excellent communications skills in English

• You have coaching and guiding skills, supporting team growth and confidence building.

• Onderhoudsopdrachten starten of plannen
  De conformiteit van de opdrachten controleren
• Elektrische, elektronische en informaticastoringen identificeren
  Corrigerende maatregelen nemen
• De activiteiten van een team coördineren
• Verzamelde informatie controleren en verwerken of doorsturen
• Controleren van de land-, zee-, luchtzones en de opsporings-, bijstands-, hulpinterventies of -operaties oriënteren
• Elektromagnetische of geluidssignalen lokaliseren en analyseren
• De teamleden, gezagvoerder, bevoegde instanties, ... informeren over de interventies en de evolutie van de situatie
• De toepassing van veiligheidsregels controleren
  De beveiliging van materieel en kritische punten controleren
• Zones inrichten
  Gevechts-, verdedigings- en beschermingsmaterieel en -systemen opstellen
• Doorgestuurde of uitgezonden gegevens, signalen, metingen en beelden opsporen of verzamelen en deze identificeren
• Communicatie en uitgezonden informatie bewaken en analyseren
• Toezicht houden op de prestatie, de capaciteit en de kwaliteit van het netwerk
  De apparatuur, informatiesystemen en -overdragers aanpassen
• Apparatuur, informatiesystemen en -overdragers voorbereiden of monteren (conditionering, logistiek, ...)
• De werking van de apparatuur, informatiesystemen en -overdragers controleren
• Personeel briefen en opleiden over de technieken (gebruik, veiligheid, onderhoud, ...)
• Basisonderhoud van de apparatuur, informatiesystemen en -overdragers uitvoeren
• Cijfermatige of gecodeerde informatie verwerken en doorsturen
• Acties leiden en middelen organiseren

Aanbod

• A challenging and rewarding role within a creative and inspiring team

• Opportunities for professional growth and development

• A modern and inspiring work environment with the latest technologies such as MS Azure Cloud platform

• Flexible hours and home office policy

• A clear sustainable strategy

• With the team, we regularly attend various sport events. Welcome!

Solliciteren

Louise Huybrechts
050 61 93 85
louise@oxida.be